Content Governance: Simple & Scalable

Simple Content Governance System Framework

To maintain clarity, trust, and usability across our internal documentation, I designed and implemented a lightweight governance system focused on ownership, accountability, and sustainability.

Key Elements

🔹 Mapped Content to Owners
Each document or enablement asset was assigned an owner responsible for maintaining accuracy and relevance. This visibility helped reduce orphaned content and improved accountability across teams.

🔹 Review Cadence: Every 6 Months
I implemented a biannual review cycle, ensuring that every piece of content was revisited regularly. This frequency struck the right balance between freshness and efficiency.

🔹 Automated Notifications
Owners received a gentle reminder when their content was up for review, prompting them to confirm accuracy, update as needed, or flag for removal. These nudges supported long-term engagement without requiring constant oversight.

🔹 Focus on Value, Not Volume
The review process encouraged owners to assess whether the content still served a clear purpose. The goal wasn’t just to keep things updated—but to keep them useful.

Results

  • Reduced outdated or conflicting material

  • Improved trust in internal documentation

  • Created a repeatable process without heavy overhead